I had two interesting conversations this week after my blog on how technology is improving our work. (I also added another 2 SIA partners to my WhatsApp contacts!)
I had another thrilling moment of wonder at technology as I was talking to Josephine Ameyo (pictured above) about the community bank she wants to start with women in her informal settlement in Nairobi. I know the area can be dangerous – several business leaders have had supplies stolen, and our Small Business Fund Coordinator always arranges for protection when she visits the groups. So I asked Josephine how they would keep the savings safe, and how they would safely transport the savings to the bank.
She responded with good news, “We shall not deal with cash. We have a popular money wire transfer app in Kenya known as M-Pesa which is available in mobile phones here. When people apply for loans we shall remit the cash through that service. And when they repay their loans we shall give them bill-pay number, which is also available from the mobile service provider. There shall be no money exchanging hands hence it will be the safest mode of money transfer.”
The women will be able to borrow money and repay loans through their phones, using the vast network of certified M-Pesa dealers to securely manage the cash. Amazing! (Read more about mobile phones in Kenya.)
Those Left Behind
The second conversation was a sober reminder of the growing technology divide. Margaret Ikiara, director of Community Initiatives for Rural Development (CIFORD Kenya), is a local leader in a very rural community in central Kenya. She works with many women who are caring for children whose parents have died from HIV/AIDS; women who are struggling to grow enough food for themselves. Sure, some of these women have cell phones, but they are not phones that can handle WhatsApp.
“I saw the update in the SIA Website and surely technology is fascinating and changing so fast,” wrote Margaret. She continued with a troubling contradiction, “In our community what puzzles me and leaves me with no words is that even in the fast changing world there are parents who are not taking their children to school. That means there are people who will be 3 decades behind others. They can not write letters, emails, nor use WhatsApp.”
It is a clear reminder that even as technology is making lives easier it is not close to reaching or aiding so many people in the places where SIA works. This, in essence, is the call for Spirit in Action. Let us strive even harder to support these women so that we are all progressing and benefiting together.